Help centre
Support & FAQ
Answers to the questions we get most. Still stuck? Send us a message below — we read every one.
What is HopexPilot AI?
A hub of AI and free browser tools for music producers — vocal extraction, AI vocals, cover art, mastering, promo videos, plus free key & BPM, MIDI and audio tools. Everything runs in your browser, on any DAW.
Are the tools free?
The free tools — key & BPM finder, audio converter, MIDI generator, tap tempo and more — are free forever, no account needed. The AI tools run on credits and are part of a membership.
What are credits and how do they work?
Credits power the AI tools — each run costs a small amount. Members get a monthly credit drop, and you can top up any time on the Credits page when you run low.
Do I need to install anything?
No. Everything runs in your browser — nothing to download or install. Many of the free tools even process entirely on your own device.
Which DAWs does it work with?
All of them. The tools work alongside FL Studio, Ableton, Logic, Cubase, Studio One — any DAW. The outputs (WAV, MIDI, stems, cover art) drop straight into your project.
How do memberships and billing work? Can I cancel?
Memberships are monthly and unlock the AI tools, monthly credits and the members vault (sample packs, FL projects, presets). You can upgrade, switch plans, update your card or cancel any time from the billing portal in your account.
Is my audio uploaded or stored?
Free tools that run locally never upload your audio. The AI tools send your file to the processing service only to generate the result — it isn't kept or shared.
An AI tool says “Load failed” — what should I do?
First hard-refresh the page (Cmd/Ctrl + Shift + R) to clear a stale cache. Make sure you're logged in and on a paid plan. If it keeps happening, tell us the tool name and roughly when, using the form below or on Discord, and we'll fix it fast.
Still need help?
Send a question and we'll get back to you. For the fastest reply, join the Discord.